Returns & Exchanges
At ZAIR, we want you to be completely satisfied with your fashion purchase, which is why we offer a hassle-free 30-day return policy for all unworn items with original tags. Whether it is a fit issue or a change of heart, our streamlined process ensures your exchange or refund is handled with elegance and speed.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Place the items in their original packaging, ensuring all ZAIR designer tags are attached and the garment is in its original, unworn condition.
Ship It Back
Print the prepaid shipping label provided by our portal, secure it to your package, and drop it off at any authorized courier location.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing